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Welcome to
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“It’s like having access to the best hire you can ever make, personal to your business - available 24/7 - without all the associated costs!”; A Chuffed! Customer

We combine the straight-talking, hardworking, and resourceful spirit of Yorkshire with the precision and innovation of artificial intelligence to help you start (and grow) your own online business.

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It's our own AI, with a Yorkshire twist, we call it:

Yorkshire Intelligence

Yorkshire is renowned for its strong-willed, resourceful, and down-to-earth people—a community known for calling a spade a spade, finding value in hard work, and approaching every challenge with a practical mindset.

These traits don’t just define Yorkshire folk; they also embody the very essence of artificial intelligence, what we like to call Yorkshire Intelligence.

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Here at Chuffed!, we've harnessed the power of our own AI to deliver you our knowledge. Ensuring that you have access to the right skills & techniques you need to help start, grow and run your online business - exactly when you need them.

We are NOT just putting a shiny wrapper around a regular Large Language Model (LLM), we have used our real-world skills and proven e-Commerce experience to enhance an already successful model with Retrieval-Augmented Generation (RAG - see below) - meaning our platform is 'caged' to interpret, understand and respond only to the knowledge we have given it.

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We are using AI as the delivery mechanism for our knowledge today just as the printing press was used in its time — because it dramatically increases accessibility, efficiency, and personalisation. The printing press revolutionised knowledge by making books widely available - similarly, AI transforms how we consume and interact with information by providing instant, context-aware and adaptive responses tailored to your individual circumstances.

Why Yorkshire Intelligence?

We’re proud to call Yorkshire our home and bring this blend of local grit and cutting-edge technology to businesses both near and far:

  • Straight Talking - Our AI is caged - meaning that it only knows what we've told it, it will not guess at answers like generic AI models.
  • Up-To-Date Solutions - Like Yorkshire’s straight-talking culture, AI cuts through the noise, delivering clear, actionable insights to help you grow your online business.
  • Hard-Working by Nature - Just as the people of Yorkshire are known for their industriousness, AI works tirelessly behind the scenes, analysing data and streamlining operations 24/7.
  • Resourceful and Adaptable - Yorkshire’s knack for making the most of what’s available mirrors AI’s ability to adapt and learn, ensuring that solutions evolve to meet your unique challenges.

Let’s combine our proud traditions with future-facing innovation to drive smarter, more efficient outcomes for your business. Join us at Chuffed! and discover how with Yorkshire’s spirit, and AI’s potential, we can create extraordinary results together.

Our Customers are really Chuffed!

Our Product Modules

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Data Security & Privacy

Your Data Is Private

All data is encrypted using industry-leading encryption during transmission and storage, ensuring no unauthorised access at any stage.

What Is RAG?

Retrieval-Augmented Generation (RAG) is our advanced AI framework that enhances large language models by retrieving relevant, up-to-date information from our own data sources before generating responses. This approach ensures that our AI provides contextually relevant answers based on authoritative knowledge rather than relying solely on pre-trained data.

Strict Access Controls & Authentication

We implement multi-layered authentication, role-based access control (RBAC), and audit logs to ensure that only authorised personnel can access or manage AI interactions.

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No Third-Party Sharing

Unlike traditional AI services, our RAG systems operate entirely within our own controlled environment, without sending data to third-party providers.

Compliance with Industry Security Standards

Our AI systems are built and continually updated to meet the highest security, provacy and compliance standards, including GDPR, HIPAA and SOC 2 ensuring regulatory compliance and best-in-class security.

On-Premises & Private Cloud Options

For maximum security, our own AI can be deployed within your infrastructure, whether on-premises or in a private cloud, ensuring full control over your data.

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Scholarships

Your Talent & Ideas are Much Bigger than you Think.

Here at Chuffed! we want to 'pay it forward' and believe that everyone deserves a fair shot at building something amazing. That’s why we’re giving away ONE FREE LIFETIME SUBSCRIPTION EVERY SINGLE MONTH to our e-Commerce consultancy platform, The e-Commerce EDGE.

What’s the Catch?

THERE ISN'T ONE! No hidden fees. Just real help when you need it the most. If you’re just starting out on your online business journey and could use a proper helping hand, we want to hear from you.

If you've got an idea? Let’s make it happen! TOGETHER.

Learn More ...
Who we are & why we do it

Who We Are

Chuffed! has been formed as a company by father & son team (Richard & Jack) dedicated to helping fellow and budding entrepreneurs establish, run and grow their own online businesses.

The whole idea for Chuffed! stems from the countless people who have asked us for individual help with the specific e-commerce processes and techniques we use within our own online business Barbless Flies every day — help we simply couldn't provide on a one-to-one basis. So, we built a platform to share our knowledge and experience in a way that benefits as many people as possible.

Our mission is simple: to empower entrepreneurs with real-world, practical guidance that actually works.

Through our experience of building a number of niche online businesses, we have brought together all of our considerable knowledge and experience, to develop a real-world intelligent platform — which we've called The EDGE.

The EDGE is our 'in-house' interactive platform, designed to answer your e-commerce questions 24/7. Built from our real-world experiences — what works (and more importantly, what doesn't) — we've got your back every step of the way. Just ask us a question!

The father & son team behind Chuffed! are:

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Richard Fieldhouse – Having sold his IT consultancy business, Richard decided to follow his passion for fly fishing by applying his deep skills in IT, e-Commerce, analytics and behavioural economics to the sale of fishing flies online, direct to consumers. With great success - building the company (Barbless Flies) into the largest B2C supplier of fishing flies in the UK (I'm the young looking one on the right 😀).

Jack Fieldhouse – Jack joined Barbless Flies full time in 2020 after completing a Master’s Degree in Sports Marketing, using the skills he gained to spearhead both the marketing and logistics side of the business (whilst continuing to study for a PhD in Sport and Health Sciences) - the real brains of the business 😀.

It is from both Richard & Jack's experience that Chuffed's first product was born - The e-Commerce EDGE.

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Frequently Asked Questions

Are you using open source AI?
We use using our own version of AI, with an in-house trained Large Language Model. Our AI (we call it Yorkshire Intelligence) has been trained with our own real-world experiences and constrained to only answer questions based on its training. This is known as RAG (Retrieval-Augmented Generation).
What sets The e-Commerce EDGE apart from other platforms?
Unlike other platforms, we combine our intelligent tools with personalised online support to guide you through every stage of building, growing and running your e-commerce business.
What is The e-Commerce EDGE?
The e-Commerce EDGE is an interactive, intelligent platform designed to help individuals start or grow their online business or store. We provide tools, guidance, and resources to simplify your e-commerce journey.
Who is this e-Commerce EDGE platform for?
Our e-Commerce EDGE platform is ideal for entrepreneurs, small business owners, and anyone interested in launching, growing or running an e-commerce business. Whether you’re a beginner or an experienced seller, we’ve got something for you.
Is your platform designed for 'every day' use??
Absolutely. It was developed specifically with every day use in mind. In fact, our platform is of most use when used regularly - it is intelligent and will remember your previous interactions. It uses your previous interactions as context, the more you use it the better it gets!
How much does it cost to use the e-Commerce EDGE platform?
The e-Commerce EDGE is accessed via a subscription. For the first 1,000 subscribers we are only asking for £10/month - but we would like something in return, just give us an honest review!
How do I sign up?
Simply visit our e-Commerce EDGE page, sign-up for a subscription, and follow the instructions (delivered via email) to get started.
Do I need any technical knowledge to use the platform?
No, technical expertise is not required. Our platform is user-friendly, with step-by-step guides and tutorials to help you in every step of your e-Commerce journey.
Is support available if I need help?
Yes, our system is really easy to use (we also supply a handy User Guide). Should you have any issues, or further questions, we offer support through either email or telephone.
Can I schedule a one-on-one consultation?
Yes, if you would like any one-to-one training we can arrange it. In the first instance, please contact us by clicking here, and we will be in touch..
What payment options are available?
Our platform supports the major payment providers, including credit/debit cards, PayPal, and more.
Are my ideas & data safe on your platform?
Absolutely. We use industry-standard encryption and security protocols to protect your data. We do not share any data with any third-parties.
Do you offer an affiliate program?
Yes, we do. Please contact us by clicking here for more details.
I'm an influencer, can we talk?
Absolutely. Just get in touch with us by clicking here, and we will be in touch with all the details you need.
I'm a large business, how can you help us and our customers?
We'd love to help. The EDGE is our consumer-grade product. However, our platform architecture has been developed to allow us to easily integrate with any third-party systems (including the ability to 'white label' any or all of the individual components). Please contact us and we can discuss the various options open to you.
Can I suggest new features?
Absolutely! We’re always looking to improve. Share your suggestions via our Feedback form or contact us by clicking here.
How do I cancel my account?
You can easily cancel your account through our platform using the “Manage Your Subscription” option in your dashboard.
Scholarships ...What’s the catch?
There isn’t one! We’re doing this because we believe everyone deserves a fair shot at building something great and sometimes, the right guidance makes all the difference.
Scholarships ...How do I apply?
Just follow the steps on our dedicated Scholarships page with a few details about your business idea and how you think we can help. It’s that easy!

Contact Us

Address:
The Old Parlour
30a Wykeham, Scarborough
North Yorkshire, YO13 9QP.
Phone Number:
(+44) 0330 311 2465
Email:
info@chuffed.ai